Simcord
We do not wait for the future to
happen. We build it today.

Technical Support Specialist

Our team professionally develops, implements and supports its line of financial products. Our Company has an open position of a Technical Support Specialist. We are looking for a specialist with an analytical mind able to quickly find faults in complex systems. If you are ready to learn, able to work in a team, and you know how to quickly achieve a positive result, send us your CV.

Requirements and Necessary Skills:

  • 1+ year of work experience;
  • understanding the PC architecture, operating systems and basis of computer networks functioning;
  • understanding how Service Desk functions;
  • ability to adapt quickly to changes;
  • analytical thinking;
  • self-discipline, interpersonal skills;
  • ability to remain calm, stress resistance;
  • excellent oral and written communication skills.
Tasks and Responsibilities:
  • consulting on arising technical issues related to the Company’s product line;
  • processing messages of the monitoring system;
  • searching for reasons of arising issues and providing solutions and recommendations;
  • analyzing requests and collecting them for further development of products;
  • completing knowledge base of the technical support.
Will Be a Plus:
  • knowledge of programming languages in order to write scripts.
Что мы предлагаем:
  • work in the international Company;
  • career prospects, interesting projects and ample opportunities to realize your potential;
  • cozy office, free coffee and friendly team;
  • opportunity to attend professional trainings, courses and seminars at the Company’s expense.
Join us!

Apply

Please send us your CV, and we will certainly consider it.



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