Technical Support Specialist

• 1+ year of work experience;
• understanding the PC architecture, operating systems and basis of computer networks functioning;
• understanding how Service Desk functions;
• ability to adapt quickly to changes;
• analytical thinking;
• self-discipline, interpersonal skills;
• ability to remain calm, stress resistance;
• excellent oral and written communication skills.

Tasks and Responsibilities:

• consulting on arising technical issues related to the Company’s product line;
• processing messages of the monitoring system;
• searching for reasons of arising issues and providing solutions and recommendations;
• analyzing requests and collecting them for further development of products;
• completing knowledge base of the technical support.

Will Be a Plus:

• knowledge of programming languages in order to write scripts.

We Offer:

• work in the international Company;
• career prospects, interesting projects and ample opportunities to realize your potential;
• cozy office, free coffee and friendly team;
• opportunity to attend professional trainings, courses and seminars at the Company’s expense.

Join us!